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Training AI around your real service offering

A practical way to feed AI your services, FAQs, boundaries and escalation rules.

· Updated · Duyuz Editorial

Start from a service catalogue

List each service, who it is for, starting prices, timelines and exclusions. Ambiguous offers create ambiguous AI answers.

Add FAQs and edge cases

Include what you do not do. Clear boundaries reduce hallucinations and sales friction.

Update when offers change

AI knowledge is not set-and-forget. Treat it like website copy — versioned and reviewed.

Test with real conversations

Run scenarios from actual customer emails and calls. Fix failures before public launch.

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